Book, pay, manage, and learn — all in one workshop app.
A customer-facing smartphone app concept for Evolve Motors focused on appointment booking, payment, cancellations, customer reviews, and a simple car knowledge base.
Core user journey
How a customer would typically use the app.
Book a service
Simple booking form for workshop appointments.
Design notes
Recommended booking experience for Evolve Motors.
Ask for registration, make, and model early so workshop context is clear.
Use available time slots rather than free-form input in the live version.
Group services like servicing, diagnostics, brakes, tyres, and repairs.
Show address, opening times, and contact details near checkout.
Payment screen
Deposit or full payment flow.
Payment recommendations
How to make payments practical and trusted.
- Pay deposit to secure booking
- Pay in full before arrival
- Pay after inspection for variable repair jobs
- Clear refund and cancellation policy
- Secure payment badge and SSL
- Transparent pricing notes
Manage bookings
Customers can view and cancel upcoming appointments.
Cancellation policy
Simple guidance customers should see before cancelling.
Leave a review
Post-service customer feedback form.
Recent customer reviews
Public-facing trust section for the app.
Clear communication, quick turnaround, and very professional service.
Easy booking process and helpful explanation of the repairs needed.
Car and parts knowledge base
Searchable bullet-point cards designed for everyday customers.
- Lubricates engine components and reduces friction.
- Should be checked regularly and changed at service intervals.
- Low or dirty oil can affect engine performance and lifespan.
- Create friction to slow and stop the vehicle.
- Worn brake pads can reduce braking efficiency.
- Squealing or grinding may indicate replacement is needed.
- Provides power to start the vehicle and support electronics.
- Weak batteries can cause starting problems.
- Corrosion and age are common reasons for failure.
- Helps keep dirt and debris out of the engine.
- A clogged filter can affect fuel efficiency and airflow.
- Usually replaced during routine servicing.
- Ignite the fuel-air mixture in petrol engines.
- Worn plugs may cause rough running or poor fuel economy.
- Replacement intervals vary by vehicle and plug type.
- Synchronises crankshaft and camshaft movement.
- Failure can cause major engine damage in some vehicles.
- Replacement should follow manufacturer guidance.