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SUMMARY:Designing Ethical & Inclusive Chatbots for Public Services
DESCRIPTION:Designing Ethical & Inclusive Chatbots for Public Services \nArtificial intelligence and chatbots are rapidly becoming part of everyday digital services. However\, poorly designed systems can exclude vulnerable users\, share inaccurate information\, create safeguarding risks\, or undermine public trust. \nThis practical workshop supports organisations to design AI tools responsibly — with inclusion\, safety and accountability at the centre. \nLed by John Adewole\, Digital Inclusion and Community Technology Lead at IFB Gaming\, the session combines ethics\, safeguarding\, accessibility and real-world delivery experience to help teams move beyond “plug-and-play AI” towards thoughtful\, people-centred design. \nParticipants will learn how to plan\, design and govern chatbots that are: \n\nsafe\naccessible\ntransparent compliant\nand genuinely useful to communities\n\nThis workshop is ideal for councils\, schools\, charities\, NHS teams\, and community organisations deploying AI within public-facing services. \nNo coding knowledge required. \nLearning Outcomes\nBy the end of the session participants will be able to: \n\nUnderstand risks and responsibilities of AI chatbots\nIdentify safeguarding and misinformation risks\nApply digital inclusion principles to AI design\nDraft ethical guardrails and governance policies\nDesign user journeys for vulnerable or low-confidence users\nSelect tools responsibly (not just cheaply)\nCreate a basic chatbot prototype safely\n\nInvestment \nGiven the legal\, safeguarding\, and reputational risks associated with poorly designed AI systems\, this workshop is structured as a practical investment in safe\, compliant deployment: \n\nIndividual place (public cohort): £195 per participant\nNon-profit / education rate: £125 per participant\nOrganisational team booking (up to 15 staff): £1\,800\nBespoke in-house delivery (tailored to your organisation): From £2\,500\n\nAll sessions include workshop materials\, templates\, and post-session guidance notes. \nReady! Let’s scope your needs. (Deadline: 7th of March 2026)
URL:https://johnadewole.com/event/designing-ethical-inclusive-chatbots-for-public-services/
CATEGORIES:AI
ORGANIZER;CN="John Adewole":MAILTO:info@johnadewole.com
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