John Adewole

Designing Ethical & Inclusive Chatbots for Public Services
2026-03-07 10:00 - 13:00 UTC
Designing Ethical & Inclusive Chatbots for Public Services
Artificial intelligence and chatbots are rapidly becoming part of everyday digital services. However, poorly designed systems can exclude vulnerable users, share inaccurate information, create safeguarding risks, or undermine public trust.
This practical workshop supports organisations to design AI tools responsibly — with inclusion, safety and accountability at the centre.
Led by John Adewole, Digital Inclusion and Community Technology Lead at IFB Gaming, the session combines ethics, safeguarding, accessibility and real-world delivery experience to help teams move beyond “plug-and-play AI” towards thoughtful, people-centred design.
Participants will learn how to plan, design and govern chatbots that are:

safe
accessible
transparent compliant
and genuinely useful to communities

This workshop is ideal for councils, schools, charities, NHS teams, and community organisations deploying AI within public-facing services.
No coding knowledge required.
Learning Outcomes
By the end of the session participants will be able to:

Understand risks and responsibilities of AI chatbots
Identify safeguarding and misinformation risks
Apply digital inclusion principles to AI design
Draft ethical guardrails and governance policies
Design user journeys for vulnerable or low-confidence users
Select tools responsibly (not just cheaply)
Create a basic chatbot prototype safely

Investment
Given the legal, safeguarding, and reputational risks associated with poorly designed AI systems, this workshop is structured as a practical investment in safe, compliant deployment:

Individual place (public cohort): £195 per participant
Non-profit / education rate: £125 per participant
Organisational team booking (up to 15 staff): £1,800
Bespoke in-house delivery (tailored to your organisation): From £2,500

All sessions include workshop materials, templates, and post-session guidance notes.
Ready! Let’s scope your needs. (Deadline: 7th of March 2026)

Revisiting AI: Understanding Artificial Intelligence in Everyday Life
2026-04-04 11:00 - 12:30
Revisiting AI: Understanding Artificial Intelligence in Everyday Life

Artificial Intelligence is rapidly becoming part of everyday life — from search engines and online services to healthcare, education, and work. Yet many people are still unsure about what AI actually is, how it works, and what it means for their daily lives.

This free introductory session offers a practical and balanced exploration of artificial intelligence. The workshop will look at both the opportunities and the challenges of AI, helping participants understand how the technology is shaping modern society and how it can be used responsibly.

What We Will Explore

What artificial intelligence actually is
Where AI is already used in everyday life
The benefits AI can bring to individuals and communities
Risks, limitations, and ethical considerations
How people can engage with AI responsibly

Who This Session Is For

Community members curious about technology
Individuals wanting to understand AI in simple terms
Charities and community organisations
Students and young people
Anyone interested in the future of technology

No technical background is required.

Register for the Free Workshop

Places are limited. Registration helps us manage attendance.
